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Phone and Fax Ordering

Our products can be securely ordered online. Click here to place your purchase using our secure online order form.

Ordering by Phone or Fax

You can order with MasterCard, Visa, American Express, or Discover through DigiBuy.

When you order through DigiBuy, you will need to specify the following product numbers:
      Cookie Pal: 15218
      'Net Pal: 14948

Phone: DigiBuy's operators are available to take Cookie Pal orders 24 hours a day, 7 days a week at the following numbers:

800-242-4775 (toll free)
952-253-8175 (Minnesota and overseas residents)

Please specify the correct product number(s) when ordering. Please note that the phone operators cannot answer product questions and are only available for taking orders.

FAX: You can place FAX orders by going to the online ordering section of our web site. Follow the normal online ordering instructions, and after entering your name and address details you will be able to select the option to FAX your order. You will then be presented with a printable form that you can use to complete your credit card information and send by FAX to DigiBuy.


Note that credit card orders are taken through DigiBuy, an independent company which provides a credit card ordering service only - if you have any questions regarding the status of your order after it has been placed with DigiBuy, please contact Kookaburra Software directly. The best way to contact us for order status information is to send e-mail to sales@kburra.com. For any other inquiries regarding Cookie Pal please send e-mail to support@kburra.com.



When you contact DigiBuy they will require the following information:

  • Product Name:
  • Product Number:
  • Company Name: Kookaburra Software
  • Your name, address, e-mail address and credit card information.
  • Quantity required.

Any questions about the status of the shipment of the order, registration options, product details, technical support, volume discounts, dealer pricing, site licenses, non-credit card orders, etc, must be directed to Kookaburra Software directly.

DigiBuy will notify us the day that they receive your order and we will send your registration number to you.

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